Fast, Reliable Alarm Response – Where It Truly Matters

When it comes to home security, the real value lies not just in having a monitored alarm system—but in how quickly help arrives when that alarm is triggered.

At National Guards, we understand that a delayed response renders even the most sophisticated security system ineffective. That’s why our name reflects our promise: we prioritize alarm responses with the urgency they deserve, dispatching a security guard to your property within 5 to 15 minutes, every time—guaranteed within our exclusive response areas.

How We’re Different

Many providers delay response by trying to confirm alarms first, or worse, send a guard who may be 45 minutes away. At National Guards, we do things differently:

  • Rapid Response Times:
    Our average alarm response time is just 10–20 minutes within our designated coverage zones.
  • Immediate Dispatch – No Delays:
    We don’t waste critical time calling to confirm an alarm. Every alarm is treated as genuine until proven otherwise. As soon as we receive a signal, we’re en route—no waiting, no questions.
  • Clear Communication:
    We keep your monitoring station fully informed—providing arrival times, site findings, and full updates throughout the process.
  • Thorough On-Site Checks:
    Our patrol officer will investigate the premises, reset the system as needed, and provide a full status report upon departure.
  • Incident Response:
    In the event of a confirmed break-in, we notify both the monitoring station and local authorities immediately. Our officer remains on-site until relieved by the nominated keyholder.

Mobile Patrols

In line with each customer’s specific requirements, high profile, uniformed Officers in clearly identified vehicles, will visit and inspect premises at agreed frequencies. Accurate data on each visit can be provided and the use of warning boards on the exterior of a building can be an effective deterrent for would-be vandals and intruders. In addition, we can provide a range of added-value services such as checks on fire extinguishers & hoses, flood watch, staff welfare checks, bag searches and people escorts. Our security patrols will ensure:

  • Your alarm system is armed
  • All doors are closed and secure
  • Windows are sealed and latched
  • Gates are shut and padlocked
  • Fences have not been compromised
  • Cars are locked and secured
  • Lights, heaters, air-conditioning, machinery etc are all turned off
  • Your site is free of unwanted persons or loitering staff
  • Any other specific requests are met